Monetizing data is a real challenge. Operators are starting to get more sophisticated marketing refined products. Tiered data plans are great for customers and operators but bring their own set of problems to administer. Real-time, ad hoc offers are coming.
Cloud-billing is receiving a fair amount of hype, but it may be warranted. There are many good arguments for keeping core billing operations intact. But cloud billers are benefiting from good timing; CSPs need new […]
Most people agree that the term ARPU needs a makeover. Many will promote ARMU as a more useful metric. ARPU – Average Revenue per User – has no relation to costs. Without factoring in costs, […]
The issue of centralizing IT, particularly BSS, brings with it some interesting issues. Not least of these is who is responsible for customer data when it resides in a different country. Some years ago, a […]