Point of Sale fraud is not something that is generally associated with telecoms. The communications industry tends to focus on network usage and pattern analysis to identify the patterns that lead to fraud prevention. According to the Communications Fraud Control Association, however, there should be greater focus, as Point of Sale fraud accounts for losses of $5 billion a year.
Identifying fraud at the Point of Sale has advantages, stopping the fraudsters being provisioned and therefore limiting or stopping the damage that they can do. At one ‘Tier 1’ operator in Asia, the benefits of addressing the problem ‘at source’ has saved them $2 million in the first month with a fraud hit ratio of 68 percent.