FTS, a global provider of billing, customer care and policy control solutions, has announced that Indonesian mobile operator PT Sampoerna Telecom (STI) has signed a multi-year extension for FTS’ convergent charging and billing solution. The agreement supports STI’s objective to provide innovative mobile data services to its customers across Indonesia.
STI, which operates under the Ceria brand and specialises in providing mobile broadband services to rural markets and urban centres, has been using FTS’ Leap Billing for the past six years. Leap Billing enables STI to introduce innovative new offerings in real time to its entire customer base, whether prepaid, postpaid or hybrid. Moreover, Leap Billing facilitates the operator in charging its customers correctly, enforcing their usage and QoS rules and securing optimal use of network resources. Ultimately, this ensures an enhanced subscriber experience and leads to long-standing user satisfaction.