Archive for the ‘Payments’ Category

  • P2P payments hit the jackpot

    on Oct 30, 14 • in Beyond Billing, NFC, Payments, Slider • with No Comments

    P2P payments hit the jackpot

    With all the hype about Apple Pay and whether or not it will be a huge success – recent news about some merchants shutting it off notwithstanding – people are finally looking at mobile devices as a viable way to pay for goods and services. It’s been a slow march to get to this point, but with millions of new iPhones able to make payments at thousands of locations, along with Android and other NFC-enabled devices and mobile wallets that have been doing it for years, we may finally have reached critical mass on mobile

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  • It’s all about the payment experience

    on Oct 29, 14 • in Beyond Billing, Payments, Slider • with No Comments

    It’s all about the payment experience

    There has been much discussion recently about the decision of two retailers in the US to drop NFC payments in order to stop Apple Pay being used in their stores. These stores are part of the Merchant Customer Exchange (MCX) consortium that is planning to launch a non bank payment product CurrentC next year. On the face of it, it doesn’t seem unreasonable for retailers to want to save on their card merchant acquirer fees, plus a bit of competition is always good. However CurrentC depends on consumers ‘doing more’ and ‘sharing more’. The payment

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  • Wearables the future of payments? I’m not convinced …

    on Oct 20, 14 • in NFC, Payments, Slider • with No Comments

    Wearables the future of payments? I’m not convinced …

    A few weeks back I spotted the bPay band from Barclaycard which supports contactless NFC payments via a wristband. Using the bPay website you load money from a debit or credit card and then make payments up to £20 by touching the band on the usual contactless card readers in store. As a payments geek I had no alternative but to get one! After a couple of weeks my bPay band duly arrived; I topped up and headed out to buy some stuff. Waitrose, Boots, Caffe Nero, Marks & Spencer – the world was my

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  • A dystopian future filled with bank branches?

    on Oct 8, 14 • in Beyond Billing, Payments, Slider • with 2 Comments

    A dystopian future filled with bank branches?

    Recently The Economist published an article on Metro Bank and its strategic focus on bank branches. We hear much about the death of the branch but here is a bank building its entire strategy around the branch. And these branches (or ‘stores’ in Metro speak) are grand affairs, seemingly designed in the style of yesterday’s branches. Metro clearly believes there is customer demand for the traditional banking model and that digital delivery is not the future of retail banking. Metro is so branch centric that you cannot open an account online, and their online banking and mobile

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  • PayPal to go it alone – we wonder why

    on Oct 7, 14 • in NFC, Payments, Slider • with No Comments

    PayPal to go it alone – we wonder why

    To the untrained eye, the impact that Apple’s late, possibly great, move into payments is having is astonishing. Just last week, PayPal and eBay announced that they would become two companies from next year, following a Board level strategic review. One has to wonder whether ‘strategic’ in this context should be spelt ‘panic stricken.’ Speculation is rife about why the split is to happen. Some of it involves the value of the two companies – and the feeling (probably justified) that together they are smothering value. Separated they will be worth more than if they

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  • Kill the car kill switch

    on Oct 2, 14 • in Beyond Billing, News, Payments, Privacy & Security, Slider • with No Comments

    Kill the car kill switch

    Kill switches for lost or stolen phones make a lot of sense, and they are now the law in California where starting next July any smartphone sold in the state must come with the ability to render it inoperable under certain conditions. Most users don’t object to this because it means their precious data and apps won’t fall into the wrong hands in the event their phone leaves theirs. But one thing the kill switch isn’t used for is completely disabling a phone for non-payment of your cell phone bill. You may be cut off

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  • Did Apple just win the payments game?

    on Sep 30, 14 • in Beyond Billing, NFC, Payments, Slider • with 2 Comments

    Did Apple just win the payments game?

    The short list for prizes for the most under-stated headline now includes this gem for our friends at Mobile Payments Today. It reads ‘MNOs face some uncertainty with mobile wallets.’ It should have included a cartoon of an executive having a panic attack, or being crushed by an Apple or having a panic attack because he is about to be crushed by an Apple. Once again, we see Apple biding its time, working relentlessly on doing something significantly different, and easy for the customer. Once again, Apple has shown how overpowering their market position is, and

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  • Is solar the new cellular?

    on Sep 25, 14 • in Beyond Billing, Payments, Slider • with No Comments

    Is solar the new cellular?

    Those of us who have broadband speeds to our homes, offices and even points in between tend to take this feature of 21st century life for granted. If blazing speeds to our devices don’t faze us, neither does the fact that we have lights, running water and heat, unless of course any of those things disappears even for a brief period of time. Yet there are still parts of the world where electricity is not a given, let alone broadband service. For people in those areas, an innovative service from the same people that brought

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  • Amex bites the mobile payment hand that feeds it

    on Sep 18, 14 • in Beyond Billing, NFC, Payments, Slider • with No Comments

    Amex bites the mobile payment hand that feeds it

    At Apple’s latest product unveiling, people might have oohed and aahed over the bigger iPhone 6 screens and the Apple Watch, but the big story was undoubtedly Apple Pay. It, more than anything else announced that morning, has the potential to be a real game changer. We’ve already devoted space to Apple Pay here, here and here, with the general consensus of our own pundits and others in the industry that it will finally give mobile payments the boost it desperately needs. But it’s not without its detractors, including an executive from American Express. Josh

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  • Apple’s ‘token’ offering

    on Sep 17, 14 • in Opinion, Payments, Slider • with No Comments

    Apple’s ‘token’ offering

    It’s been a week since I wrote about the impending disruption Apple Pay would bring to the payments industry as a whole. It appears that after the initial excitement of the new iPhone 6 and Apple Watch announcements died down, others turned their attention to the Apple Pay story and realized just what an impact it is likely to make. ZDNet’s Natalie Gagliordi reckoned Apple Pay “was either an innovative kickstarter to an industry struggling to reach critical mass, or an uninspiring riff on pre-existing technology that’s unlikely to move the industry’s proverbial needle.” Other

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