Archive for the ‘Payments’ Category

  • Apple’s ‘token’ offering

    on Sep 17, 14 • in Opinion, Payments, Slider • with No Comments

    Apple’s ‘token’ offering

    It’s been a week since I wrote about the impending disruption Apple Pay would bring to the payments industry as a whole. It appears that after the initial excitement of the new iPhone 6 and Apple Watch announcements died down, others turned their attention to the Apple Pay story and realized just what an impact it is likely to make. ZDNet’s Natalie Gagliordi reckoned Apple Pay “was either an innovative kickstarter to an industry struggling to reach critical mass, or an uninspiring riff on pre-existing technology that’s unlikely to move the industry’s proverbial needle.” Other

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  • Apple Pay – evolution or revolution?

    on Sep 10, 14 • in Payments, Privacy & Security, Slider • with 4 Comments

    Apple Pay – evolution or revolution?

    Innovation in payments tends to be evolutionary, rather than revolutionary. The success stories in payments tend to be based on taking what’s already there and making it work better. This approach also happens to be the way Apple has approached technology innovation for its successful product lines. An Apple move into payments has been much debated over the past few years and this week we have at last seen their play in this market with the announcement of Apple Pay. Much has already been written about Apple Pay but in summary it improves both online and

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  • An obsession with payments – why?

    on Sep 8, 14 • in NFC, Payments, Slider • with 1 Comment

    An obsession with payments – why?

    Payments used to be boring. You would meet a Billing Manager at a conference and he would say he looked after billing and payments and you would start talking about billing. Now, so some would say, Billing is dead (long live charging or something) and payments is where it is at. Everyone is getting into payments. Almost every day, we hear of a start up, a wallet that lets you know you have left it behind, perhaps, or that a bank has launched an app. Payments providers are investing millions, telecoms companies (old established ones)

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  • Turning data into gold – the need for products

    on Sep 5, 14 • in Beyond Billing, Payments, Policy Management, Slider • with 2 Comments

    Turning data into gold – the need for products

    The trouble with data is that it simply does not go very far. There are other problems too, of course, such as no-one understands and it fills customers with fear, but as one IT Director at a major US carrier said, “2GB of data is not a lot of video.” No wonder then that operators are moving to remove the fear of data. And the fear is very real. This according to research quoted in the new white paper from real time (and now virtualized) real time charging specialist Openet. ‘In April 2014 Wakefield Research carried

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  • Does paying by text make paying easier?

    on Sep 4, 14 • in Beyond Billing, NFC, Payments, Slider • with No Comments

    Does paying by text make paying easier?

    For those who choose to forgo cash and credit cards for point of sale payments, there are a plethora of options to choose from today. From standalone payment apps like those offered by Starbucks (easily the most popular) to mobile payment apps or wallets from PayPal, Google, Isis, Apple’s Passbook, Square and more, there are about as many mobile payment methods as there are currencies in the world. And now Square has upped the ante by letting customers pay by text. While not a new concept (people have been paying for parking, train tickets and

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  • iPhone and payments – different year, same old question …

    on Sep 2, 14 • in Payments, Slider • with 1 Comment

    iPhone and payments – different year, same old question …

    For the third year running the tech press has been debating whether or not the new iPhone will have an NFC chip and whether Apple will launch an NFC based payments service. This year leaked parts from the new iPhone appear to confirm that an NFC chip is definitely present and speculation has focussed on what exactly Apple will do with payments, especially as the word is that Apple has signed agreements with Visa, MasterCard and American Express. Despite all the theories and rumours, no one has any idea what Apple’s plans are and whether they will

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  • Stop the data pricing madness!

    on Aug 25, 14 • in Billing, News, Payments, Slider • with 1 Comment

    Stop the data pricing madness!

    It seems our recent plea for more clarity in data pricing has fallen on deaf ears, at least among U.S. wireless operators. AT&T’s ever-present Mobile Share commercials use celebrities like Chef Gordon Ramsay and former NBA basketball star Grant Hill to tell us how cheap its mobile plans are. Verizon has also jumped on board the data sharing bandwagon, while T-Mobile seems to make an announcement every other week regarding data plans and pricing that mostly serves as a publicity stunt and to tick off the competition. Sprint also succumbed to this game with its

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  • Has Amazon already won the mobile payments game?

    on Aug 21, 14 • in Beyond Billing, News, NFC, Payments, Slider • with No Comments

    Has Amazon already won the mobile payments game?

    Small businesses and mom and pop shops have always gotten the short end of the stick when it comes to credit card payments. Already on thin margins, they are forced by the credit card companies to fork over a percentage of each card swipe and follow a dizzying fee schedule that can easily add up to a significant amount taken out of their bottom line. Then along came e-commerce payment companies that promised to simplify credit card processing for even the smallest businesses and bring them into the digital age. Square paved the way along

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  • Drop me a message when I can build my bank account

    on Aug 20, 14 • in Beyond Billing, News, Payments, Slider • with No Comments

    Drop me a message when I can build my bank account

    I was thinking the other day about where retail banking should go next. However hard you look for the account package that suits your needs, you end up choosing accounts that have been designed by people who think they understand your needs – but of course do not. So why don’t banks let you build your own account package? You choose the features you want and see what the monthly cost is. You flex the features to find the right balance between features and cost. And of course you do all this via the bank’s

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  • Millennials help boost online bill payment

    on Aug 13, 14 • in Beyond Billing, News, Payments • with No Comments

    Millennials help boost online bill payment

    We know that the younger generation of adults, whether you call them Generation Y or Millennials, is the force driving a lot of changes in technology. Whether it’s social media, texts replacing email or watching television on a tablet, this is the group that seems to be driving things forward. And that extends to banking, as Alex Leslie delved into here a few months ago. We also learned that this generation is more receptive to the possibilities of mobility, including banking and payments, as we saw in our recent discussion of branchless banking. That trend

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