Archive for the ‘News’ Category

  • The great television unbundling of 2014

    on Oct 27, 14 • in Digital Content, News, Slider • with No Comments

    The great television unbundling of 2014

    For years, cable and satellite customers have been grumbling and complaining about getting dozens – and now hundreds – of channels, but there’s never anything good on. Wouldn’t it be great if we only received channels we actually watched and didn’t have to pay for the rest? It looks like we’re taking a small baby step in that direction with announcements that both HBO and CBS will be offering streaming-only services for their content. HBO was first to announce that customers will no longer require a traditional subscription to take advantage of its HBO

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  • Operators losing voice

    on Oct 23, 14 • in News, Slider • with No Comments

    Operators losing voice

    A new report from Juniper Research has claimed that voice and messaging traffic lost to OTT (Over The Top) players such as WhatsApp, Facebook and Skype will cost network operators $14 billion in revenues globally this year, up by 26% on 2013. The report – Mobile Operator Business Models: Challenges, Opportunities & Strategies 2014-2019 – found that in a number of markets, including Italy, Spain and the UK, operator mobile voice revenues had fallen to less than 60% of their value five years’ ago. It argued that a combination of IM, VoIP and social media substitution was primarily responsible,

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  • Mixed drinks, no mixed messages

    on Oct 17, 14 • in Beyond Billing, News, NFC, Slider • with No Comments

    Mixed drinks, no mixed messages

    Bars and pubs of all levels of repute have several things in common that are obvious as soon as you walk in the door, and actually before you even walk in. From the outside, you’ll likely see flashing neon and other colorful signs for various brands of beer and other liquid refreshment. This bombardment of ads continues when you step inside with yet more neon, mirrors and clocks emblazoned with company logos, coasters, mats and much more in the way of marketing at just about every corner of the establishment. Most of us can tune these

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  • The defining debate

    on Oct 16, 14 • in Beyond Billing, News • with No Comments

    The defining debate

    The one thing that strikes you when coming across Chris Lewis for the first time is that he doesn’t mince his words when discussing the direction he thinks telcos are heading. It’s not that he thinks his theories are infallible; it’s more about provoking a response from you so he can get a broader understanding of what people are really thinking. This is no shortage of articles, theories, blogs, analysis and events covering the state of the communications industry. And let’s not forget the countless repetitive and often inane presentations we have sat through in

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  • Bringing order to the Internet of things

    on Oct 9, 14 • in Beyond Billing, M2M, News, Privacy & Security, Slider • with No Comments

    Bringing order to the Internet of things

    The so-called Internet of Things (IoT) is still really confusing to a lot of people. Is my car part of it? What about my fridge and washing machine? How about medical devices? The traditional definition of the IoT is all of the above and much more. According to a number of analyst firms, there will be 30 to 50 billion devices on the IoT by 2020. The challenge then becomes how to keep track of all those devices and make it easy to interact with them, and, at an even more basic level, how to

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  • Kill the car kill switch

    on Oct 2, 14 • in Beyond Billing, News, Payments, Privacy & Security, Slider • with No Comments

    Kill the car kill switch

    Kill switches for lost or stolen phones make a lot of sense, and they are now the law in California where starting next July any smartphone sold in the state must come with the ability to render it inoperable under certain conditions. Most users don’t object to this because it means their precious data and apps won’t fall into the wrong hands in the event their phone leaves theirs. But one thing the kill switch isn’t used for is completely disabling a phone for non-payment of your cell phone bill. You may be cut off

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  • Stop the data pricing madness!

    on Aug 25, 14 • in Billing, News, Payments, Slider • with 1 Comment

    Stop the data pricing madness!

    It seems our recent plea for more clarity in data pricing has fallen on deaf ears, at least among U.S. wireless operators. AT&T’s ever-present Mobile Share commercials use celebrities like Chef Gordon Ramsay and former NBA basketball star Grant Hill to tell us how cheap its mobile plans are. Verizon has also jumped on board the data sharing bandwagon, while T-Mobile seems to make an announcement every other week regarding data plans and pricing that mostly serves as a publicity stunt and to tick off the competition. Sprint also succumbed to this game with its

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  • Clarity in data pricing – a ‘must have’

    on Aug 22, 14 • in Billing, News, Slider • with No Comments

    Clarity in data pricing – a ‘must have’

    The emerging discussion in the communications industry is how we get beyond data. Pricing data per megabyte, for example, does not make sense. Customers (even those who work in the communications industry) cannot tell you how much data a video consumes. Even an engineer would ask you technical questions about quality, jitter and who knows what. Uncertainty and lack of clarity brings only mistrust. And mistrust is exactly what customers do not want from their service providers. The good news is that there are more and more examples of data pricing that bring with them

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  • Has Amazon already won the mobile payments game?

    on Aug 21, 14 • in Beyond Billing, News, NFC, Payments, Slider • with No Comments

    Has Amazon already won the mobile payments game?

    Small businesses and mom and pop shops have always gotten the short end of the stick when it comes to credit card payments. Already on thin margins, they are forced by the credit card companies to fork over a percentage of each card swipe and follow a dizzying fee schedule that can easily add up to a significant amount taken out of their bottom line. Then along came e-commerce payment companies that promised to simplify credit card processing for even the smallest businesses and bring them into the digital age. Square paved the way along

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  • Drop me a message when I can build my bank account

    on Aug 20, 14 • in Beyond Billing, News, Payments, Slider • with No Comments

    Drop me a message when I can build my bank account

    I was thinking the other day about where retail banking should go next. However hard you look for the account package that suits your needs, you end up choosing accounts that have been designed by people who think they understand your needs – but of course do not. So why don’t banks let you build your own account package? You choose the features you want and see what the monthly cost is. You flex the features to find the right balance between features and cost. And of course you do all this via the bank’s

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