What we do
We report and analyse (and sometimes laugh at) the communications industry – with a BillingView – in all its diversity, interest and complexity and enjoy doing so. We cover a wide range of topics because if you are involved in billing strategy you should spend 75% of your time ‘outside’ billing.
Who are we?
Alex Leslie
Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. During the 10 years of the GBA as an independent association he guided it through times of enormous change, challenge and opportunity for the communications industry. He has actively provided a focus on the changing business models facing the industry, delivering thought leadership, insight and direction. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet.
Edward J. Finegold
Ed is a writer, creative marketer, and Communications & Media industry expert who has focused on billing, OSS, customer experience, and real-time transactions for more than 15 years. He is the former Editor in Chief of Billing & OSS World magazine, author of two books on communications IT solutions, and consults for some of the world’s largest IT solutions providers. Ed has appeared on ABC World News Tonight and his work and comments have been published in The Wall Street Journal, The New York Times, Forbes, and BusinessWeek.
Tony Poulos
Tony is a regular speaker, MC and chairman at telco and finance conferences worldwide. During his 25 years in the industry, he has founded and managed software and services companies, been contributing Analyst for IDC, a freelance writer and is a columnist and video anchor for Telecom Asia. Tony was an executive of the Global Billing Association and until 2010 headed up the TM Forum’s Revenue Management Initiative. As Market Strategist, he is editor of Inside Revenue Management which circulates to 35,000 industry specialists each month. In June 2011, Tony was recognized as one of the 25 most influential people in the telecom software industry.
Guest Writers
Lorne started his billing career as enterprise architect on BT’s Interconnect Billing system in the early 1990s. He subsequently went on to senior architecture and operational billing roles in Concert Communications, AT&T and KPN. Founding President of the European Billing Association, he then joined PwC Consulting (later bought by IBM) and spent several years working on billing and other business systems with Level (3), T-Mobile, Vodafone and Virgin Media before leaving IBM in 2008 to set up his own consulting practice, Objective Designers. A regular blogger, Lorne is a contributing editor to BillingViews giving perspectives of practitioner, strategist and radical thinker.
Amy Ward
Amy cut her teeth in the billing and telecom software industry across Australia, USA, Canada, UK and Asia Pacific. She now runs her own consultancy providing advice, insight and solutions on marketing, strategy, customer experience, social networking and business development for B2B and B2C clients. Amy specialises in helping businesses take complex technology or engineering concepts and turning them into commercial reality.
Kelly Martin
Having worked in both retail and commercial banking in the US, Kelly is passionate about product innovation in banking and payments. Formerly a Product Manager for M&T Bank, she roots her approach to product development in creating a rich and intuitive customer experience. Kelly has recently completed her MBA at the University of Edinburgh. As part of her studies, she examined how best to leverage mobile payments within the financial services industry.
Contact Us
BillingViews Limited
No 6 Brunswick Street
Carlisle
CA1 1PN
United Kingdom
Tel: +44 1576 610 320
