What we do We report, analyse and sometimes laugh at the communications industry – with a BillingView – in all its diversity, interest and complexity and enjoy doing so. We cover a wide range of topics because if you are involved in billing strategy you should spend 75% of your time ‘beyond’ billing.
Who are we?
Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. During the 10 years of the GBA as an independent association he guided it through times of enormous change, challenge and opportunity for the communications industry. He has actively provided a focus on the changing business models facing the industry, delivering thought leadership, insight and direction. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet.
Anita Karve Anita is a writer and editor with 20 years of experience covering just about everything in the technology space with a focus on computer networking and telecommunications. She was managing editor of Billing & OSS World magazine and technology editor at Network magazine and most recently was in charge of newsletter coverage at TM Forum.
Tony Poulos Tony is a regular speaker, MC and chairman at telco and finance conferences worldwide. During his 25 years in the industry, he has founded and managed software and services companies, been contributing Analyst for IDC, a freelance writer and is a columnist and video anchor for Telecom Asia. Tony was an executive of the Global Billing Association and until 2010 then headed up the TM Forum’s Revenue Management Initiative then later as Market Strategist and editor of Inside Revenue Management which circulated to 35,000 industry specialists each month. In June 2011, Tony was recognized as one of the 25 most influential people in telecom software worldwide.
Linda French Linda works as a Regulatory Affairs Consultant EMEA for Asiainfo-Linkage, based in Cambridge UK. Prior to this, Linda worked for 11 years with Geneva Technology/Convergys. Linda’s focus is research, analysis and application of the EU Directives in: Tax, Finance, Data Privacy and Electronic Communications, in a Billing and telecoms software environment. Linda specialises in ensuring companies do what they must, as well as what they want, in order to be compliant in Europe. You can follow Linda on Twitter @RegAffairsEMEA
Jonathon Gordon Jonathon has been lurking around the Telecoms and Internet space for the last 20 years. He has dabbled in almost every aspect of the industry from programing through to marketing. Having worked at companies such as Comverse, Ceragon Networks and Allot Communications he worked with some of the largest and smallest Telcos around the globe. Jonathon is now a man on a mission – that being the reformation of the Industry Analyst business. He is working with his co-conspirators on transforming the Industry Analyst world forever as an Expert with EMI. He occasionally has the odd insight that may prove useful. @jonathon_gordon www.expertmi.com
Mitchell Klaassen Mitchell has been involved in the Telecommunications and IT industry for many years with companies such as Nortel, Vodafone, Redknee and Matrixx providing technology expertise in the areas of BSS/OSS, Policy and Charging Management, Network Architecture Design, Deployment, Pre-Sales & Product Management globally. He has played a lead role in real-time BSS technology for more than 10 years and brings that experience and expertise to MATRIXX as CTO of Asia Pacific.
Jonathan Jensen Jonathan is a payments product specialist, passionate about simplifying consumer payments. During his fifteen years working in payments Jonathan has focused on digital money, telco billing and consumer payment services. The convergence of payments and mobile technology and its impact on consumers fascinates him. As Head of Core Products at Ukash Jonathan has responsibility for developing new consumer payment products and previously he spent 10 years at BT in a number of payments and billing roles. In his spare time he is an enthusiast for all things Apple! You can follow Jonathan on Twitter @sevendotzero
Kelly Martin Having worked in both retail and commercial banking in the US, Kelly is passionate about product innovation in banking and payments. In her role as an Online Banking Product Manager for M&T Bank, Kelly roots her approach to product development in creating a rich and intuitive customer experience. The views and opinions expressed by Kelly are hers and in no way reflect those of M&T Bank.
Lorne Mitchell Lorne started his billing career as enterprise architect on BT’s Interconnect Billing system in the early 1990s. He subsequently went on to senior architecture and operational billing roles in Concert Communications, AT&T and KPN. Founding President of the European Billing Association, he then joined PwC Consulting (later bought by IBM) and spent several years working on billing and other business systems with Level (3), T-Mobile, Vodafone and Virgin Media before leaving IBM in 2008 to set up his own consulting practice, Objective Designers.
Martin Morgan With 25 years’ experience in mobile communications software, Martin has worked in mobile billing software since the early days of the industry. As such he’s been around long enough to have had numerous articles published. He has spoken at many conferences. He’s served on the boards of software companies and trade associations. At Openet Martin is responsible for marketing thought leadership and demand creation.
Eric Priezkalns (Editor of TalkRA) Eric is a widely recognized expert on risk management and business assurance, and author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. After a successful career in management and consulting, Eric now splits his time between occasional projects for trusted customers, and his other passions. Eric was Director of Risk Management for Qatar Telecom, and he has worked with a wide range of mobile and fixed-line telcos, as well as advising software developers and system integrators. Eric was the first leader of the the TM Forum’s Enterprise Risk Management team, a founding member of the TM Forum’s Revenue Assurance team, and he developed the original Revenue Assurance Maturity Model. In the UK, Eric is also known for his critique of billing accuracy regulations. In Qatar, Eric was a founding member of the National Committee for Internet Safety.
Andy Shaw Andy has developed new businesses for financial services, telecoms and media. He led the development of the UK’s first mobile banking initiative with Intelligent Finance at the turn of the century and has since played his part in the development of BT’s premium-rate and micro-billing business, BT Agilemedia. Andy now runs Tectonic Interactive, a technology company that specialises in viewer interaction with TV shows. So far, services include in-app voting on The Eurovision Song Contest and micro-billed in-app voting on The X Factor with ITV.
Amy Ward Amy cut her teeth in the billing and telecom software industry across Australia, USA, Canada, UK and Asia Pacific. She now runs her own consultancy providing advice, insight and solutions on marketing, strategy, customer experience, social networking and business development for B2B and B2C clients. Amy specialises in helping businesses take complex technology or engineering concepts and turning them into commercial reality.
Andy Tiller Andy is responsible for Product Marketing at AsiaInfo, managing a team based in Cambridge UK and Beijing. Previously, Andy held senior positions at ip.access (where he was also a Board member and Director of the Small Cell Forum), ShoZu, and Geneva Technology.
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