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An interesting email about ISIS – and the future of mobile money

July 24, 2014, No Comments

An interesting email about ISIS – and the future of mobile money

You know how, in most email boxes, you can just see the title of the email and the first line of the text? Well, imagine how difficult it was for us not to grin with sheer glee when we saw an email from our friends at Mobile Payments...

Customer service needs common sense not aggression

July 23, 2014, No Comments

Customer service needs common sense not aggression

It is one thing to do an exit interview, in order to gain feedback from unhappy customers. They are, after all, more likely to be honest and therefore the information is more likely to be of real value. It is quite another to put in...

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